FAQ

What should I expect at my first consultation?

An initial consultation involves taking a thorough medical history, an orthopaedic and osteopathic examination, treatment of the affected area/s and exercise prescription. The initial appointment will take up to one hour.

Do I need a doctor’s referral?

A GP referral is not necessary, unless you are eligible for a Chronic Disease Management Plan (Care Plan).

What should I bring / wear?

If you have previously had scans, xrays, etc for your current area of concern it would be most helpful if you are able to bring a copy of the report. Wear comfortable, loose-fitting clothing. You might be asked to remove some items of clothing (gown available on request).

Do you accept TAC, Worksafe, Chronic Disease Management (Care Plan) and DVA referrals?

Transport Accident Commission claims are automatically approved for Osteopathy within 90 days from the date of the motor vehicle accident. If it has been more than 90 days since the accident, approval from TAC will be required. As we have an Above Rate Agreement with the TAC, no gap is payable. Worksafe claims require approval from the insurer on your behalf. Please note that there is an out of pocket cost on subsequent consultations. Please ask our receptionist for current rates when booking your appointment. Your eligibility for Chronic Disease Management is at the discretion of your GP. You may be eligible for up to 5 Medicare subsidised consults per calendar year. Please note that there is an out of pocket cost for this service. Please ask our receptionist for current rates when booking your appointment. Department of Veterans Affairs patients will require a new referral for every 12 consults. There is no out of pocket cost for this service.

Is Osteopathy for me?

If you are unsure as to whether Osteopathy can help or is appropriate for your condition, please give us a call. One of our friendly and knowledgeable Osteopaths will be happy to call you back to address your concerns.

What is the difference between Chiropractic, Physiotherapy and Osteopathy?

Whilst we cannot comment on the practices of Chiropractors and Physiotherapists, the main difference would be the philosophy of Osteopathy which is that when the body's musculoskeletal system is not properly aligned, it inhibits circulatory, lymphatic or nervous system function and therefore reduces the body's ability to heal itself. Osteopathy looks for the cause of the problem, not just the symptoms. It is not about getting you back over and over again. Our aim is to get your body on a path to recovery and for you to be able to manage it at home.